About Us
Where voice meets business outcomes. We design voice-first automation that fits how you work, not the other way around.
OUR BACKGROUND
Our Story
Most teams spend more time chasing conversations than serving customers. Calls go unanswered. Follow-ups drag on. Bookings slip. The work that grows a business keeps falling through the cracks.
We started Kaigen Labs with a simple idea: Build an AI voice coworker so capable that it can handle the moments that matter and let people do the work only people can do. Our system answers, qualifies, routes, and books over phone, WhatsApp, and SMS. It lives inside the tools you already use, so nothing feels new or heavy.
It works the same way for a software company booking demos, a hotel managing reservations, a clinic confirming appointments, a gym reviving trials, or a restaurant handling peak-hour calls. One voice, many jobs. It greets, checks availability, sends reminders, leaves a voicemail when needed, and hands off to a human with context when that is better.
We set it up and run it for you. Verified and local numbers. Multiple languages. Knowledge pulled from your help center so answers stay accurate. Clear reports so you can see bookings, show rate, answer rate, and the real impact on your day.
The result is calmer operations for any team that depends on conversations. Fewer missed chances. More customers who show up.
OUR VALUES
What We Believe
Kai Kaushik
Founder & CEO
Hey! I’m Kai. I am an AI Researcher with an MBA from INSEAD. Over the last eight years I’ve worked across self driving research, recommendation systems, fraud detection, and now voice AI. I’ve led projects at Match Group and in fast moving startups, and I’ve learned one thing that sticks: The best systems quietly help people do their work better.
Voice is the piece that hooked me. A good conversation can book a meeting, calm a customer, or get someone the answer they need right away. When a voice agent sounds natural, understands context, and plugs into the tools a team already uses, it unlocks real results.
I started Kaigen Labs to bring voice AI to every business and make it feel as simple as ordering a coffee on your phone. We build voice AI that answers, qualifies, routes, and schedules across phone, WhatsApp, and SMS. We set it up end to end, keep it running, and do the heavy lifting on design, integration, and operations so you can relax and watch the numbers go up.
ANTI-BELIEFS
