One operating system for every conversation your business has.
It researches the lead, answers on any channel, remembers everything, grades its own calls and writes to the tools you run. Your team stops chasing and spends the day with the people who matter.
It knows who it is talking to before it says hello.
Every lead is researched before the first contact: the person, the company, what they came for. Your team walks into every conversation already briefed.
- Candidates, buyers, companies. Whoever your lead is.
- Set up as a workflow around what your team looks up today.
- Scored for fit and intent before anyone calls.
Meera Iyer
VP Marketing, RetailSync
Company
Series B, 120 employees
Signal
Just launched new product
Activity
Active on LinkedIn (3d ago)
Budget
$50K–100K ARR
Voice Call
SMS Sent
Email Follow-up
Meeting Booked
Any channel your customers are on.
Voice, WhatsApp, SMS, email, web chat, Slack, Line, WeChat. One conversation across all of it, in any major language, answered in seconds at any hour.
- Voice, text, email and web, one conversation.
- Inbound answered in seconds. Outbound within a minute of a lead.
- Any major language, with local numbers.
The follow up that never gets forgotten.
Reminders, confirmations, the chase for the missing document, the call back when someone goes quiet. Nothing slips because nobody had the time.
- Reminders and reconfirmations, the day before.
- Revival when a lead goes quiet, with a reason to call.
- Custom workflows for whatever your desk does by hand.
“Hi Sarah, I saw your new product launch. Would love to show you how we can help scale your outreach...”
Every conversation, one memory.
Every call, message and meeting lands on one record, and the agent reads it before it speaks. Nobody is asked to repeat themselves again.
- One record per customer, across every channel.
- Facts and tags extracted on their own, from every conversation.
- Ask anything about a customer, get a cited answer.
It grades every call it makes, and gets better.
Every conversation is scored by judges calibrated against human grading, with the confidence stated. What fails is fixed before the next call, so quality climbs instead of drifting.
- Every call scored automatically against your contract for the agent.
- Calibrated judges, corrected error, confidence on every read.
- Self improving. What it learns on one call shows up on the next.
You ask
Which source booked the most meetings last month?
It answers
Every number traces back to a transcript.
Nothing here is a black box.
Every conversation is on the record for your admins: the transcript, the recording, what the agent decided and why. Ask a question in plain English and the answer comes with the count and the chart.
Yours to run, at any hour.
Every agent, workflow and channel has a switch in your dashboard. Turn it on, turn it off, change the script, watch the calls. Or ask the Kaigen agent to do it: it builds workflows, changes prompts, provisions numbers and answers questions about your data, from the dashboard or from Claude and any AI tool through our MCP server.
Your dashboard
- Outbound calling
- Inbound, all channels
- Reminders, the day before
- Write back to the CRM
Done. Two workflows paused, resuming Monday 09:00. Reminders unchanged.
It writes to the tools you already run.
Your CRM, your calendar, your helpdesk, your industry's systems. Contacts, notes and bookings land where your team already looks.
Salesforce
HubSpot
Zoho
Pipedrive
Attio
Airtable
Bullhorn
Greenhouse
Mews
Cloudbeds
CDK
ServiceTitan
Sell.Do
LeadSquared
WhatsApp
Slack
LINE
WeChat
Telegram
Google Workspace
Outlook
Cal.com
Zoom
Twilio
Zendesk
Intercom
Freshdesk
Notion
ConfluenceNative where we have it. Everything else through a webhook, or built as part of your setup.
“Kaigen Labs automated our lead workflow and cut response time by half. It's like having a new team member without the overhead.”
Nandan K
Founder at Classe365
What every deployment ships with.
Human-in-the-Loop
Insert manual approvals or warm transfers where needed. Maintain oversight without slowing calls.
Data & Compliance
Encryption in transit and at rest, consent/opt-out, DNC handling, retention policies, and DPAs.
Tool Integrations
Connect CRMs, calendars, helpdesk, WhatsApp Business, and telephony. Custom connectors available.
Analytics Dashboard
Track bookings, qualified %, answer rate, AHT, deflection, and cost per outcome with transcript QA.
Smart Alerts
Instant notifications for key events (missed calls, low pickup) via Slack, email, or WhatsApp.
Model Tuning
Tune prompts and tone to your brand. Vendor-agnostic LLM, speech, telephony with failover for resilience.
Without and with Kaigen.
Against how the work gets done today.
With Kaigen
Without
The same team, three more systems.
We run it. You keep the keys.
Our team builds it, listens to the calls and tunes it every week. Everything it does is in your dashboard, your workflows are yours to edit, and your own AI tools can read the whole record through our MCP server.
FAQs.
A chatbot answers one question on one page. A platform hands you the parts and leaves you to wire them together. This is one system across every channel, with one record of each person behind it, built and run by our team. Every call it makes is scored against what you signed off, so it gets better each week instead of drifting.
No. It works alongside your people. It takes the volume, the missed calls and the follow ups that slip through, and hands the conversations that matter to the people who should be having them. Your team spends the day with the customers worth their time.
You sign off what a good conversation is: what the agent must say, what it must never say, and what it was there to do. Every call is graded against that. Your people grade a sample of the same calls, and we check the machine grading against theirs, so the score means something. What fails is fixed before the next call.
We run it. You keep the keys. Our team builds and tunes it. The dashboard, the workflows, the numbers and the whole record are in your name from day one.
Two to three weeks for most teams. We learn how your desk works, agree the plan with you, then build and tune against it. One conversation goes live first, and the rest follow once that one is working.