The test drive is booked before they finish reading the listing.
Kaigen is the AI operating system for a dealership's sales desk. It answers every portal enquiry in seconds, sends the price and the EMI, books the test drive, follows up after it and keeps every buyer's record.
Westside Motors
Sales · replies in seconds
That buyer sent the same enquiry to three other dealers.
Portal leads are never exclusive. Whoever calls back first is the one with the buyer in the driver's seat on Saturday.
It answers the questions that used to wait for a callback.
On road price, EMI on their down payment, exchange value of the old car, delivery time on that colour, the service package. All of it, first call.
The buyer asks
What is the on road price, and what would the EMI be?
The agent has all of it
- On road price
- EMI
- Exchange value
- Delivery time
- Colours in stock
- Service package
Answered on the same call, and sent in writing afterwards.
Saturday's drives are booked by Thursday, and confirmed Friday.
A drive booked and never confirmed is a car and a salesperson waiting. The agent confirms the day before, sends the showroom pin, and moves the slot if plans changed.
The old car is half the deal.
Before the visit, the agent has the make, the year, the kilometres and the expected price. Your evaluator walks up knowing what is in the car park.
On the exchange
What would you give me for my old car?
The agent asks for
- Make
- Year
- Kilometres
- Owner
- Expected price
- Loan outstanding
On the record before the buyer arrives.
The buyer who comes back after the service is already known.
The variant they drove, the colour they wanted, the EMI they could carry. It is on the record, and the agent has it when they call again.
First enquiry
Test drive
Back after the service
Each contact adds a line. Nothing is asked for twice.
Watch one enquiry go from a portal at midnight to a booked test drive.
An enquiry lands at night. Watch it get answered, priced, qualified and booked without a salesperson touching it.
What changes for your sales floor.
No new system to learn, and nothing changes about how they close on the floor. What changes is how full Saturday is.
Saturday's drives are
booked by Thursday.
- Every portal lead gets a call within a minute.
- Finance pre qualified before the visit.
- The exchange valued before they arrive.
- Monday starts with the numbers already in front of you.
You ask
Which portal sent buyers who took a test drive?
It answers
Counted from the calls, not from what got typed into the DMS.
Ask your own data a question, in plain English.
Every call, WhatsApp and email is in one place. Ask which portal sends buyers who take a drive, which variant stalls at the price, or who went quiet after the quote. It answers from the conversations and shows the count.
It grades every call it makes, and gets better.
Every conversation with a buyer is scored against what you signed off: what it must say, what it must never say, what it was there to do. Judges are calibrated against human grading, so the score means something. What fails is fixed before it happens again.
Every step of one enquiry, from the first click to the follow up.
Twelve steps in the order they happen. Open one to see what the agent does at that step.
What the agent knows before it says hello
What the agent knows before it says hello
It works where your sales team works.
CDK, Reynolds, Tekion, VinSolutions and DealerSocket sync both ways. Everything else reaches you through a webhook.
If your showroom does it, we can build it.
Launch day enquiry waves. The service reminder that becomes a sales call. The insurance renewal follow up. We build around how your showroom already runs, then we run it. You approve every script before a buyer hears it.
Your dashboard
- Outbound calling
- Inbound, all channels
- Reminders, the day before
- Follow up after the visit
Done. Two workflows paused, resuming Monday 09:00. Reminders unchanged.
Yours to run, at any hour.
Every agent, workflow and channel has a switch in your dashboard. Turn it on, turn it off, change the script, watch the calls. Or ask the Kaigen agent to do it: it builds workflows, changes prompts, provisions numbers and answers questions about your data, from the dashboard or from Claude and any AI tool through our MCP server.
The phone numbers, the paperwork and the compliance are ours to handle.
We buy the numbers in your name, file the paperwork, connect them and attach the agent. Before any outbound call, the number is checked: the country, the legal calling hours, the registration it needs. Anything missing, the call does not go.
- NumberBought in your name
- PaperworkFiled by us
- NetworkTrunk and routing
- AgentAttached, recording on
- LiveMonitored by us
We run it. You keep the keys.
Our team builds your agent, listens to the calls and tunes it every week. Everything it does is in your dashboard, your workflows are yours to edit, and your own AI tools can read the whole record through our MCP server. Change as much or as little as you want.
Will buyers know they are talking to an AI?
It says so when asked, and we recommend saying so up front. Anyone who wants a person is transferred to a salesperson.
Can it quote finance?
It quotes the schemes you approve, on the down payment the buyer names. Nothing is invented, and the finance manager signs off the file.
Will it speak to buyers in their language?
Any major language, and it switches mid conversation without being asked.
How long until it is live?
Two to three weeks for most dealerships. We learn how your floor qualifies and books, agree the plan with you, then build and tune against it.
More at the full FAQ.