The first one to call
gets the site visit.
Kaigen is the AI operating system for a developer's sales desk. It answers the enquiry in seconds, sends the cost sheet, books and holds the site visit, follows up after it, and keeps every buyer's record, in English or any major language.
Skyline Towers
Sales · replies in seconds
That buyer sent the same enquiry to three other builders.
Portal enquiries are almost never exclusive. Whoever calls back first is the one showing them a flat on Saturday. The others are calling a buyer who has already been.
Firms that reached a web lead within an hour were nearly seven times as likely to qualify it as those who tried an hour later, and more than sixty times as likely as those who waited a day.
Oldroyd, McElheran and Elkington, Harvard Business Review, 2011, on US data
It answers the questions that used to wait for a callback.
Price, possession date, RERA number, which banks have approved the project, how far it is from their office. The agent has all of it, so no buyer is told a sales executive will call them tomorrow.
The buyer asks
What is the price, and when do I get possession?
The agent has all of it
- Price
- Possession
- RERA number
- Bank tie ups
- Floor plan
- Distance
Answered on the same call, and sent in writing afterwards.
Base price, the one on the hoarding
- + Preferred location charge
- + Floor rise
- + Car park
- + Clubhouse
- + Interest free maintenance deposit
- + GST
- + Stamp duty and registration
All in, the one the buyer pays
Sent as a sheet, while they are still on the call.
Buyers do not want the base price. They want the number they will pay.
A cost sheet in India has eight lines the buyer has to ask about one by one: floor rise, car park, clubhouse, the maintenance deposit, GST, stamp duty. The agent sends the full sheet you approved on the first call.
Site visits happen on Saturday. The agent makes sure they happen.
A visit booked on Tuesday and never confirmed is a Saturday morning your team spends waiting. On Friday evening the agent confirms, sends the location, and moves the slot if the buyer cannot make it.
The agent sends the tour when a buyer asks what the flat looks like. Who opened it goes on their record.
Send and manage all your property virtual tours in one place.
Upload a walkthrough or a 3D scan of the show flat and it sits in your dashboard, next to the project. When a buyer asks what the three bedroom looks like, the agent sends the link in the same chat, and who opened it is on their record before Saturday.
It remembers every buyer, on every channel.
Everything a buyer asks, is sent, or says no to is written back to their record. When they call again weeks later, on WhatsApp or on the phone, the agent already knows them and does not start from the beginning.
- Voice
- SMS
- Web chat
- Fri 23:10WhatsAppAsked about the 2 BHK and possession
- Fri 23:12WhatsAppSite visit booked, Saturday 11:00
- Sat 09:40CallAsked for the cost sheet, sent
- Sat 11:10VisitWalked the flat, notes from your team
- Mon 10:20EmailBank tie up question answered
Nothing is asked for twice.
Old leads are still leads.
Every business has a list of people who asked once, went quiet and never heard back. Give us the list. The agent reaches each of them, remembers what they asked about, and hands back the ones who are ready now.
Leads from last year
- Site visit, Saturday 11:00
Opt-outs and calling hours are checked before anything is sent. Every reply, and every silence, goes on the record.
Watch one enquiry go from midnight to a booked visit.
An enquiry lands after eleven at night. Watch it get answered, priced, booked and confirmed without a sales executive touching it.
What changes for your sales team.
No new software to learn, and nothing changes about how they close in the room. What changes is how full Saturday is.
Saturday is full
by Thursday.
- Every enquiry gets a call, whatever time it lands.
- The price question is answered once, in full.
- Every visit is written up the same evening.
- Monday starts with the numbers already in front of you.
You ask
Which source booked the most site visits last month?
It answers
Counted from the calls themselves, not from a form someone filled in.
Ask your own data a question, in plain English.
Every call, chat and email lands in one place. Ask it which source books the most visits, which project stalls, or who went quiet in July. It answers from the conversations themselves and shows you the count behind the answer.
It grades every call it makes, and gets better.
Every conversation with a buyer is scored against what you signed off: what it must say, what it must never say, what it was there to do. Judges are calibrated against human grading, so the score means something. What fails is fixed before it happens again.
Every step of one enquiry, from the first click to the follow up.
Eleven steps in the order they happen. Open one to see what the agent does at that step.
What the agent knows before it says hello
What the agent knows before it says hello
Your dashboard
- Outbound calling
- Inbound, all channels
- Reminders, the day before
- Follow up after the visit
Done. Two workflows paused, resuming Monday 09:00. Reminders unchanged.
Yours to run, at any hour.
Every agent, workflow and channel has a switch in your dashboard. Turn it on, turn it off, change the script, watch the calls. Or ask the Kaigen agent to do it: it builds workflows, changes prompts, provisions numbers and answers questions about your data, from the dashboard or from Claude and any AI tool through our MCP server.
The phone number, the paperwork and the compliance are ours to handle.
We buy the number in your name, file the regulatory paperwork, connect it to the network and attach the agent. Before any outbound call is placed, the number is checked: which country it is in, whether it is legal to call at that hour there, and whether the registration that country requires is on file. If anything is missing, the call does not go out.
- NumberBought in your name
- PaperworkFiled by us
- NetworkTrunk and routing
- AgentAttached, recording on
- LiveMonitored by us
If your team does it, we can build it.
Launch day enquiry waves. Broker desks with their own numbers. A second project with a different price list. The Monday report your directors want in their own format. We build around how your team already works, then we run it. You approve every script before a buyer hears it.
We run it. You keep the keys.
Our team builds your agent, listens to the calls and tunes it every week. Everything it does is in your dashboard, your workflows are yours to edit, and your own AI tools can read the whole record through our MCP server. Change as much or as little as you want.
Will it speak to buyers in their own language?
Any major language. In India that means English, Hindi, Kannada, Tamil, Telugu, Marathi, Bengali, Gujarati and the rest. It switches mid conversation without being asked, so a call can start in one and finish in another, and the record keeps both.
Can it quote a price?
It sends the cost sheet you approve, with every line on it. Possession dates come from the project RERA registration, not from memory.
What about DND and consent?
It replies to a buyer who wrote first. Before it dials anyone, the number is checked against the country it is in: the hours it is legal to call there, and whether the registration that country requires is on file. If either is missing the call does not go out.
How long until it is live?
Two to three weeks for most developers. We learn how your team qualifies and books, agree the plan with you, then build and tune against it.
More at the full FAQ.