FOR HOSPITALITY TEAMS

Every reservation,
handled with grace.

Voice agents that answer every call on the first ring, take the booking, note the allergies, send the confirmation, and follow up for the review, so your floor team can stay on the floor.

Book a live demoSee how it fits
0% missed calls·52 languages·OpenTable + Resy
--:--
Sophie Laurent
Restaurant guest · Inbound
INCOMING · 0:02
HOW IT FITS

From ring to seated, on your existing pass.

Sits in front of OpenTable, Resy, SevenRooms, or Mews. Your pass stays the source of truth. The agent is the calm voice on the line, the texter, and the reminder, all in one.

CallerSophie Laurent
TimeFriday, 7:42 PM (peak)
PickupFirst ring
Floor teamOn service. Undisturbed.
Step 1 / 6 · live
Guest dials. Agent answers on the first ring, day or night.
INDUSTRY REALITY

Every unanswered call
is a table that doesn’t get filled.

Restaurants live or die on cover counts, but the industry's own data shows the phone is the leakiest channel. These are the numbers operators wrestle with on Friday night, not claims about any one platform.

Average industry data
30%
of restaurant calls
go unanswered during service. Each one is a table that does not get filled.
Source: National Restaurant Association ops survey.
Average industry data
$1.2k
lost per missed booking
on a $300 average cover for a party of four, before drinks and tip.
Source: OpenTable State of the Industry data.
Average industry data
20%
no-show rate
on Friday and Saturday peaks, when every cover counts.
Source: SevenRooms hospitality benchmark report.
Average industry data
14 hrs
on the phone, weekly
for a typical floor manager. Time off the floor and away from guests.
Source: Toast restaurant operations study.
VS. THE STATUS QUO

A junior on the phone all night
vs. a Kaigen agent.

Capability
Without Kaigen
With Kaigen
Pickup rate during service
~70%
100%, first ring
After-hours coverage
Voicemail
24 / 7 / 365
Languages
House staff
52 native
No-show reminders
When we remember
Every booking, twice
Allergy capture
Pen and paper
Structured, on the pass
Review prompts
Sometimes
Every visit, one tap
PLUGS INTO YOUR PASS

Sits in front of
the booking system you already run.

Native to OpenTable, Resy, SevenRooms, Tock, and Toast for restaurants. Mews and Cloudbeds for hotels. TableCheck connector for Japan. Two-way sync of bookings, holds, walk-ins, and guest tags. Webhook + REST for everything else.

QUESTIONS

Things owners
and GMs ask first.

Don't see yours? Drop us a line, or just have our agent call you back in 30 seconds.

You can choose. Most operators tell us guests don't realize until they ask. Sub-300ms latency, natural turn-taking, real interruption handling. We tune the voice to your house style: warm and welcoming for a neighborhood bistro, crisp and concierge for a fine-dining room.

Yes. Native two-way sync for OpenTable, Resy, SevenRooms, Mews, and Cloudbeds. The pass stays the source of truth. The agent reads availability live and writes bookings, holds, walk-ins, and notes back the moment the call ends.

Captured as structured fields on the booking, not buried in a notes box. The agent confirms back to the guest verbatim, then your kitchen and floor team see it the moment they pull up the table. No game of telephone.

It can take the inquiry, qualify it (size, date window, dietary, budget bracket), and route to your GM with the brief, or book directly within rules you set. For events above a threshold you choose, it always hands off to a human.

Platform fee plus per-minute usage. Most single-location operators land between $400 and $900 per month all-in, well under one hosting shift per week. Pricing is transparent before procurement gets involved.